Temply
Support
Quick answers covering Temply's main Discord bot, dashboard and website, premium features, support bot, moderation, and service status pages.
Temply is a Discord service built around temporary voice channels. The main bot creates and manages temporary rooms, the website provides dashboard access, billing, status, and documentation, and the support bot handles tickets, verification, moderation, premium role syncing, and support-server automation.
An admin configures a join-to-create voice channel. When a member joins that channel, Temply creates a temporary room, moves them into it, gives them room-owner controls based on the server setup, and deletes the room once it becomes empty.
The room owner can use the panel and allowed slash-command flows for the features the server has enabled. Depending on the server configuration, this can include rename, member limit, bitrate, region, locking, hidden rooms, trust and untrust, reject access, transfer ownership, linked text chat, and related controls.
Temply supports per-server feature toggles. If an admin disables a feature in setup or through the dashboard, Temply hides that option from the panel and blocks related command usage for that server.
Yes. The room panel is the main day-to-day interface for members, while slash commands are used for setup, administration, moderation, transcript tools, support actions, and some guided room actions like bitrate and region.
Yes. The dashboard lets eligible users sign in with Discord, see guilds where they have sufficient permissions and Temply is installed, and manage supported guild configuration from the website instead of going back to Discord commands for every change.
Premium is tied to plan limits and may unlock per-guild Temply branding options such as nickname, avatar, banner, and bio. Premium access is limited by plan tier, and if a subscription ends or becomes inactive, Temply can automatically remove premium access, reset premium branding, and remove premium support roles.
Premium covers 1 guild, Premium Plus covers 3 guilds, and Premium Max covers 15 guilds. Those are caps, not selectable quantities, and Temply enforces the limit through its subscription logic.
The Temply Support bot runs in the support server and can provide ticket panels, verification panels, moderation commands, automod, join and leave logs, premium role syncing, transcripts, and staff-only ticket controls such as claim, transcript export, and close.
Temply no longer keeps permanent transcript files on local disk. Transcript generation happens in memory, the transcript can be attached to the response and optionally archived to a configured support channel, and transcript metadata is stored in the database.
If automod is enabled in the support bot setup, Temply can remove messages for blocked words, obfuscated blocked words, links and invites, mass mentions, mention spam, excessive caps, repeated-character spam, repeated duplicate messages, and burst spam. Staff and exempt moderation-style users are ignored.
Temply stores operational service data such as guild setup, room state, dashboard configuration, moderation records, support ticket data, premium assignments, transcript metadata, and optional logging or statistics settings. PostgreSQL is used for persistent data, and Redis is used for caching and short-lived runtime state.
Both are optional and controlled by admins. The main bot can send server-specific logs and statistics board updates to configured channels. The support bot can also send global support logs, join and leave logs, ticket logs, transcript archive logs, and moderation logs as embeds.
The Temply website includes a live status page for the website, bot layer, and database layer, plus a shard page for the bot fleet. If Discord commands, tickets, dashboard access, or premium syncing seem wrong, those pages are the first place to check.